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Terms and Conditions of Sale

These terms and conditions of sale (“Agreement”) are applicable to any wholesale order placed with and accepted by Santevia Water Systems Inc. (referred to herein as “Santevia”):


Santevia, upon acceptance of an order placed by a Buyer, will supply the products and services specified in the order to the Buyer, pursuant to the terms and conditions of this Agreement. The details of the order (e.g. quantity, price, and product specifications) shall be set forth in the relevant order.


(a) Buyer must be accepted as a wholesale customer prior to Santevia accepting any order placed by the Buyer. If any account information is incomplete or incorrect, Santevia reserves the right to hold an order until such information is updated.

(b) Any Buyer who wishes to purchase directly from Santevia with additional discounts to wholesale must meet a minimum purchase volume.

(c) Santevia reserves the right to terminate this agreement at any time, and/or deny order acceptance due to stock-outs, product discontinuation, and change in reputation or perceived reputation of the Buyer at Santevia’s sole discretion.

(d) Buyer agrees to only resell products in Canada/United States when purchased by the Buyer in Canada/United States.

(e) No Buyer may sell Santevia products on any websites, except their own proprietary website. For clarity, this includes Amazon, eBay, Craigslist, etc.

(f) Upon receipt of goods, the Buyer must advise of any damaged or missing goods within 5 business days of receipt. Any visible damage on the boxes must be noted on the BOL or flagged with the carrier.


Buyer's purchase of products from Santevia constitutes your agreement to adhere to the Santevia Resale Guidelines and Minimum Advertised Price ("MAP") Policy.


(a) The prices payable by Buyer for goods and services to be supplied by Santevia under this Agreement will be specified in the applicable Order. Unless otherwise expressly stated in an Order, all prices exclude shipping and taxes.

(b) Standard payment terms are prepaid, 100% due prior to shipment. Buyer-specific terms may be issued to a Buyer by Santevia and will be expressly stated on invoices. If Buyer does not pay an invoiced amount within terms, Buyer will in addition pay finance charges of one and one-half percent (1.5%) per month on the late balance and Santevia reserves the right to (1) withhold shipment of a future order until full payment is made; and/or (2) revoke any credit extended to Buyer. If Buyer’s account is more than ninety (90) days in arrears, Buyer shall reimburse Santevia for the reasonable costs, including attorney’s fees, of collecting such amounts from Buyer.

(c) In the event of any dispute regarding an invoice, no finance charges will apply in the event that the Buyer provides written notice of the dispute prior to the due date for such payment to Santevia’s accounting department - accounting@santevia.com.

(d) Upon request for payment terms by the Buyer, Santevia will require a Credit Application to be completed and such application will permit Santevia to perform relevant reference and credit checks to ensure the financial capacity of the Buyer to the satisfaction of Santevia.

(e) Unless otherwise specified in the Order, products will be delivered FOB Santevia’s warehouse facility and will be shipped to the Buyer via carriers selected by Santevia.